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Terms and Conditions





We recommend our users read these conditions.

This document contains the Conditions that regulate the use of this website hosted under the domain , as well as any other that may be determined at the time and the contract that binds us both, Marlota Manifesto SL - You and us - (hereinafter the "Conditions"). These Conditions establish the rights and obligations of all users and those of Marlota in relation to navigation through the website, the acquisition of the status of User, the rights and obligations associated with such status, as well as commercial transactions and the use of the services listed therein.

By using this website you are bound by these Conditions, Privacy Policy and Legal Notice, so we recommend that you read these Conditions carefully. If you do not agree with them, you must leave the website.

These Conditions may be modified at any time, so you must read them before placing each order.

All products offered on are sold directly by Marlota Manifesto SL with registered office at Saturnino Calleja 16, 28002 Madrid, Spain and with CIF number B-86754264, registered in the Commercial Registry Volume 31217 Book 0 Folio 172 Section 8 Sheet M-561858 Inscription: 1

CONTACT: For any type of doubt, query or suggestion, you can send us your comments by e-mail to:




All intellectual and industrial property rights of the web domain as well as its contents belong to Marlota , so no user is authorized to use them, print them, or store them under any physical medium in any case other than that of its personal and private use. The modification, decompilation or commercial use of any part of it is therefore prohibited.

The use of the contents of the web domain for information and service purposes is only authorized, provided that the source is cited or referenced, with the user being solely responsible for any misuse of the same.

Access to this website does not grant users any right or ownership over intellectual or industrial property rights or the content it houses. Users who access this website may not copy, modify, distribute, transmit, reproduce, publish, assign or sell the aforementioned elements or create new products or services derived from the information obtained without express written authorization from Marlota. .

Alteration of the content or structure of this website by the user is strictly prohibited.

Marlota reserves the right to take appropriate legal action against users who violate or infringe intellectual and/or industrial property rights.

In the event that the user detects any activity that may violate any Intellectual or Industrial Property right or any type of right, we request that you notify us through the following email address: .

The information that appears on the website is current as of the date of its last update. The company reserves the right to modify the contents of the web domain without prior notice and may limit or not allow access to this website.



  1. LINKS

Marlota reserves the right to block electronic links directed to the website that do not have prior express authorization.

In the event that the website contains links to content owned by third parties, Marlota does not assume any responsibility for the information contained on third-party websites or for the information contained therein.

Marlota will remove any link as soon as it becomes aware by any means of the illegality of its content or that the property or rights of a third party are harmed from them.




These conditions have been designed to create a legally binding agreement between you and us, protecting your rights as a customer and our rights as a company.

These conditions regulate the offer, acceptance of purchase and shipment of Marlota products between you and us.

Marlota offers the products exclusively to end users to purchase merchandise without the intention of resale.

“End user” is understood to be any natural or legal person who acts within for purposes other than those inherent to the commercial, business or professional activities that they normally carry out.

Marlota reserves the right not to attend to orders made by subjects that differ from the end user. Only those end users who have registered therein in accordance with the provisions of these General Conditions may acquire goods and services marketed through the website.

The products we present on our website are a careful selection from our collection. We have taken special care to display the colors and characteristics of our products with great precision. Of course, each monitor's calibration is different, and we cannot guarantee that your monitor displays colors accurately.




The acquisition of the status of registered user allows you to navigate through the restricted access areas that appear on the website, the use of services for which prior identification is necessary and the acquisition of Marlota products that could be offered through of the same.

Persons of legal age and with full capacity to contract who subscribe to these General Conditions can acquire the status of registered user. The acquisition of the status of registered user implies the express reading and acceptance without any reservation of the terms that make up these General Conditions that you state that you have known prior to their acceptance, and may be stored and reproduced by you.

The username and password generated that will allow the user to identify themselves and use the service are strictly personal and confidential. The user will be responsible for maintaining their confidentiality. Consequently, the user expressly accepts, unless proven otherwise, that we presume that the uses of the service made using their identification keys are made by the registered user, unless they have previously reported their loss or theft.

The password may be freely modified by the user, through the procedures that we have established for this purpose. The replaced password will be canceled as a means of identification at the same time the new one is generated.

We may block access and use of the website when we deem it necessary for security reasons. The Service will be automatically blocked in the event that three successive errors occur in the provision of user passwords for access or use.




The user is obliged to:

  • Communicate to Marlota all the data necessary for access and use of the services that require prior identification, which must be true, current and adjusted to reality. The user is obliged to provide their personal data (name, surname, postal address, email and other contact information) in a true and correct manner and agrees that we may use this information to contact you if necessary. If you do not provide us with all the information, we will not be able to process your order. Otherwise, Marlota will not be responsible in any case for possible delays or failures in delivery as a result of the error or omission of this data.
  • The user may not place any fraudulent, false or speculative order. Marlota reserves the right to cancel the order and/or inform the relevant authorities if it has reasonable grounds to consider it as such.
  • By placing an order on this website, you warrant to us that you are over 18 years of age and have the legal capacity to enter into binding contracts.
  • Adopt the necessary security measures, both personal and material, to maintain the confidentiality of your username and password, as well as; such as immediately notifying Marlota of the loss, misplacement, theft, theft or illegitimate access to your username, as well as its knowledge by third parties.
  • Make appropriate use of the Services included on the website, always in accordance with the legal system.
  • Not to carry out any activity that hinders or interferes with the operation of the Services, included on the website.
  • To the payment of the Marlota products that have been contracted through the website and the shipping and collection management costs, if any.




Part of the information or communications that we send you will be in writing, as required by applicable regulations. Therefore, by using this website, you accept that most of the communications with us will be electronic. We will contact you by email or provide you with information by posting notices on this website. Accordingly, you consent to the use of this electronic means of communication and acknowledge that all contracts, notices, information and other communications that we send to you electronically satisfy the legal requirements of being in writing. This condition will not affect your rights recognized by law. We may send you communications either to the e-mail or to the postal address provided by you when placing an order. It will be understood that notifications have been received and have been correctly made the moment they are posted on our website, 24 hours after an email has been sent, or three days after the postage date of any letter.




The content of our website is an invitation to do business. Until your order is accepted by us (even if your account has already been charged) no contract will exist between you and us. If your order is not accepted and we have already charged you, the amount will be refunded in full.

After clicking “buy” you will receive a registration email. This does not imply that the order has been accepted, since it is an offer that you make to us to make a purchase. Orders are subject to our verification and acceptance. We will confirm acceptance by sending you an email informing you that the order is being shipped (Shipping Confirmation). Only at this moment will the Contract between you and us be formalized.

Only the Marlota products listed in the Shipping Confirmation will be objects of the contract. We will not be obliged to supply you with any other products that may have been ordered until we confirm their shipment to you in a separate Shipping Confirmation.

The contract with Marlota may be made in Spanish or English at the user's choice.

Marlota may refrain from placing orders that do not present sufficient guarantees of solvency, or that turn out to be incomplete or incorrect, or in the event that Marlota products are not available, without liability to you or third parties. In any case, we undertake to inform you and if we have already charged you the amount of the order, we will proceed to refund the amount you have advanced.

For security reasons, you will not be able to place orders over €6,000 or containing more than 30 items within a period of 15 days. If you are interested in making purchases greater than said amount or amount, we invite you to contact our customer service by email:




You may withdraw from the contract within the next 14 (fourteen) calendar days from the date of receipt of the order. You will be refunded for such Marlota products following our Return Policy. Under no circumstances will we refund shipping costs.

The right of withdrawal will be applicable as long as the Marlota products are returned in the same conditions in which you received them, along with their complete original packaging, labels and together with any accessories related to them.

We will determine if the Marlota products are in the same condition in which they were sent to you. Products that have been returned damaged, incomplete, deteriorated, used or dirty due to the customer's fault will not be refunded and will be made available to the sender and resent with postage due.

To exercise your right of withdrawal, we invite you to follow our Returns Policy.




You accept that the products offered by Marlota in its online store are subject to stock limits. All orders for Marlota products are subject to availability. If any product is not available once the order has been placed, we will inform you as soon as possible. At that time you can modify your order or cancel it.

Marlota reserves the right to modify the products offered on the website at any time without prior notice.




The following procedure has been established for the purchase through the Marlota website, which can be made in Spanish or English.

The user must access the online store hosted on the Marlota website where the Marlota products that can be purchased through the aforementioned channel are listed with the following information:

  • Product description, reference, size, characteristics, colors, composition and photography.
  • Price by unit.
  • Shipping costs.
  • Conditions of validity of the offer, if applicable.

Once the Marlota product or products have been chosen, the user must add it to the basket included on the website, indicating the units they wish to purchase. Once the chosen Marlota products have been added to the shopping cart, the user will be able to access the purchase summary which they must accept by clicking on the buy button, which details the following information:

  • Product.
  • Description.
  • Amount.
  • Unit price.
  • Total price of each of the Marlota products purchased.
  • Total purchase price.
  • Shipping costs and return policy.

If the user has a promotion code, it must be included at that time to benefit from the conditions that apply to it.

Next, the user must provide their data; in the case of a registered user, they must provide the username and password assigned to them.

Once the user has entered their data, they will access Shipping Details, where they can review their shipping and billing data, modify them and request an invoice. Next you will access Shipping Confirmation where you will see the shipping and billing addresses, the payment method, if you wish you can choose the option to send the order as a gift and write a card with a message, you will accept the Purchase Conditions and proceed upon acceptance by clicking the “Buy” button

Once the Confirmation has been carried out by the User, an email will be sent confirming that we have received your order in which you will be informed of the data corresponding to the purchase order placed. Likewise, we will proceed to analyze the purchase order to determine if it meets all the requirements for processing. Once the verification has been completed, we will send you an email confirming the order and its shipment or denying it.




We ship Marlota products through UPS and DHL.

Transportation costs for shipments and their prices.

For Spain and Portugal the shipping cost for each order will be:

  • NATIONAL 1-2 business days free from €150
  • ISLANDS 1-2 working days free from €150

For the rest of the countries the shipping rates will be the following:

  • EUROPE 1-2 business days €30
  • UK 2-3 working days €35
  • USA and CANADA 2-4 business days €45
  • REST OF THE WORLD 2-4 business days €90


Please note that transit times are estimates, and especially if they have to clear customs.

If you want to consult a specific destination, send us an email to , and we will quote and confirm transit times for your shipment.

Once your order leaves our warehouses, you will be sent an email notifying you that your order has been accepted and is being shipped.

Orders will be sent to the delivery address that you have given us in your form, so it is important that you pay attention when covering the delivery address information. We will not be responsible if the delivery address is incorrect or incomplete.

You will be able to track the status of your order through your tracking number. In turn, the transport agency will notify you by email of the evolution of the transit of your order.

For security reasons, Marlota will not send any order to post office boxes or military bases, nor will it accept any order when it is not possible to identify the recipient of the order and their address.

If you choose Pay Pal as a payment method, once the order is placed, it is not allowed to make any type of change to the shipping address.




You must notify Marlota of cases of non-receipt of orders greater than 10 business days.

If it is impossible for us to deliver, the courier company will contact you again to agree on a new delivery date.

When your order is delivered you must check that everything is in accordance with what was requested. If there is any discrepancy or problem with the order, you must contact Marlota at the contact email, , within a period of 14 days, leaving us your personal information and order number reflecting the discrepancy or problem and we will contact you shortly to resolve the incident.



The user acquires ownership of the Marlota products the moment they receive the shipping confirmation and the product leaves the warehouses. Responsibility for Marlota products will be transferred to the user at the time the order placed is delivered.




Prices on our website are shown in euros for all countries.

In accordance with current legislation, any purchase made from our website will be subject to 21% Value Added Tax (VAT) or any other tax or fee applicable by virtue of the country of destination.

If you are a VAT taxable person (companies, entities, organizations...) residing in the European Union and possessing an intra-community NIF, they will be exempt from paying VAT), with an essential condition being the sending of said document by e-mail to: .

If you reside outside the European Union, your purchase is not subject to VAT.

These orders will be sent with an official invoice stating the exact total of the merchandise purchased.


Customers will be responsible for paying local taxes and import duties at destination.

DHL will contact you once your order arrives at customs. Unfortunately, as it differs from country to country, we cannot estimate these charges or any possible delays. If in doubt, we recommend that you contact your local customs office.

Shipping costs will be added to the purchase summary before making payment.

When entering the online store, we give you the option to choose the country from which you are going to make the purchase so that you can see the prices of Marlota products according to the country. If at the time of purchase, you select a country other than the one in which you were viewing the products; The prices and shipping costs shown in the summary at the end of the order may vary.

Marlota reserves the right to modify the prices shown on the site without prior notice.

The price of the products will be the one stipulated at all times on our website, except in the case of obvious error. Although we try to ensure that all prices on the site are correct, errors may occur. If we discover an error in the price of the products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, the order will be considered canceled and any amounts paid will be fully refunded.

We will not be obliged to supply the product(s) to you at the incorrect lower price (even if we have sent you the Dispatch Confirmation) if the error in the price is obvious and unmistakable and could have reasonably been recognized by you as the incorrect price.

The rights recognized by current legislation remain safe.

Marlota accepts payments by Visa, Mastercard and Maestro credit or debit cards, American Express, Union Pay, Shop Pay, Google Pay and Pay Pal.

To protect the security of payment by credit or debit card, we use secure payment systems. Confidential payment data is transmitted directly and in encrypted form (SSL) to the financial institution. When making the payment, the system will automatically verify that the credit card is activated for Secure Electronic Commerce. Then it will connect with the issuing bank, which will authorize the operation.

Marlota complies with the regulations required by the different payment methods with which it is possible to make the purchase.

Marlota reserves the right to verify personal data and adopt the appropriate measures so that the merchandise is correctly delivered.




To return a product you have 14 calendar days from the date of purchase.

When you receive an order, we attach a return form that you must fill out to make the return. In the event that the form has been lost, please contact .

Marlota products must be returned in the same condition in which you received them, along with their complete original packaging, labels and along with any accessories related to them. The customer will be responsible for proving that the items have been returned, so we recommend that they always be sent through a system that certifies delivery for your safety.

It is essential that labels and packaging be kept intact.

If your return does not comply with the stipulated terms, you will not be entitled to receive any refund and we will send you the Marlota products freight collect.

If the recipient of the Marlota products is different from the person who made the payment, the refund will be made to the person who made the payment.

Returned Marlota products must be sent in a single delivery. We reserve the right not to accept Marlota products that belong to a single order, returned and delivered at different times. Once we verify that the Marlota products you return to us meet all the specifications of the Return Policy, we will send you an email informing you that the return has been accepted. Whatever payment system you use, the refund of the amount will be implemented as soon as possible but always within a period of 15 days following receipt of the returned product in our warehouses.

We will not be responsible for losses, delays or shipments to the wrong address of any product that you wish to return to us, so we recommend that you send it by certified mail or with return receipt.

You will be responsible for the costs of returning the product and in no case will we accept returns sent postage due.

Under no circumstances will we refund shipping costs.

You must send us the Marlota products along with the return form to the following address: Marlota at Saturnino Calleja street, 16, 5º Izda 28002 Madrid, Spain.

If you have made the payment by transfer, to make the return you must attach an account number to the return form where the deposit can be made.

If you receive an incorrect order or defective product, please contact us immediately, within 24 hours, at the following email address: , indicating the error or defect along with your personal data.

In the case of problems with packaging, you must notify the courier company at the time of receipt of the order.

We will proceed to carefully examine the returned product and will inform you by e-mail within a reasonable period of time whether it should be returned or replaced (if applicable). The return of the item will be made as soon as possible and, in any case, within 14 days following the date on which we send you an email confirming that the return or replacement of the non-conforming item is appropriate.

The amounts paid for products that are returned due to a defect or defect, when it actually exists, will be fully refunded, including the delivery costs incurred to deliver the item to you and the costs you would have incurred to return it to us. The return will be made in the same way that was used to pay for the purchase.

The rights recognized by current legislation remain safe.




We offer the possibility for you to send gifts through our website. In the event that you provide personal data of third parties, you guarantee that you have the necessary authorizations for their processing. Likewise, you are obliged to inform said third parties of the terms and conditions of the processing of your data.

If you have received an item as a gift, to make a return you will have to follow the usual procedure in our Return Policy . The refund amount will be refunded to the person who made the purchase and in the same payment method used.




The Card is available in digital/email format on our website, it can be paid through any of the payment methods accepted on Under no circumstances can it be paid with another gift card.

The balance available on the Card at any time is the difference between the balance available at the time immediately prior to making a purchase and the corresponding amount used to pay for such purchase. If the purchase exceeds the balance available on the Card, the difference may be paid through any payment method accepted on our website
Products purchased with the Card at are subject to the exchange and return policy of said website.

The gift card has no expiration date.

The Card is a bearer document. The responsibility for the use and custody of the Card corresponds exclusively to its holder. The Card will not be replaced in case of theft, loss, misplacement or deterioration, although MARLOTA reserves the right to replace the Card in case of a change in its format.

It may not be used for advertising or promotion purposes of products or services marketed by third parties other than the issuer of this Card.

The acquisition and/or use of the Card implies full acceptance of these general conditions.




Marlota offers limited editions for sale, pieces conceived and produced exclusively for very small productions. Numbered collector's pieces, so you can know how many pieces of the item you are purchasing have been produced.




If any of our pieces are sold out or out of stock, write to us and ask us at , we can probably make it especially for you as a Preorder.

These orders are so custom made for you and are so personal that they do not allow changes. Although it may seem risky to order a custom-made garment online, for us it is a common practice that we carry out every day with great success.




Nothing in these conditions of purchase excludes or limits our liability for (1) death or personal injury caused by our negligence, (2) fraudulent misrepresentation, (3) any other liability that cannot be limited or excluded by applicable law.

Subject to the preceding paragraph and to the extent permitted by law, we will not be liable for any economic losses (including loss of revenue, data, profits, contracts, business or anticipated savings) or loss of goodwill or reputation or losses for special or indirect damages suffered or incurred by you arising out of or in connection with these Conditions.

The provisions of this section do not affect your legal rights as a consumer, nor your right to withdraw from the contract.




We will not be liable for any failure or delay in performance of any of our obligations under a Contract, the cause of which is due to events beyond our reasonable control ("Force Majeure Event").

Causes of Force Majeure will include any act, event, failure to perform, omission or accident that is beyond our reasonable control and will include in particular (without limitation) the following:

  • Strikes, lockouts or other industrial action.
  • Civil commotion, revolt, invasion, terrorist attack or terrorist threat, war whether declared or not) or threat or preparations for war.
  • Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.
  • Impossibility of using trains, ships, planes, motor transport or other means of transport, public or private.
  • Inability to use public or private telecommunication systems.
  • Acts, decrees, legislation, regulations or restrictions of other governments.
  • It will be understood that our obligation to perform under any Contract will be suspended during the period in which the Force Majeure Event continues, and we will have an extension in the period to comply with our obligation for the duration of such period. We will use all reasonable means to bring the Force Majeure Event to an end or to find a solution by which we can perform our obligations under the Contract despite the Force Majeure Event.




Web browsing (cookies)

Privacy Policy

At Marlota, we understand the importance of protecting the privacy of our clients. This privacy policy describes how we collect, use and share personal information when you visit or make a purchase from our store.



Collection of Personal Information

When you visit the Marlota website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you navigate the site, we collect information about the individual web pages or products you visit, what websites or search terms referred you to the site, and information about how you interact with the site.

When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit or debit card numbers), email address and telephone number. We will refer to this information as "Order Information."



Use of Personal Information

We use the order information we collect generally to fulfill any order placed through the site (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations). Additionally, we use this information to:

  • Communicate with you;
  • Review our orders to detect possible risks or fraud;
  • Provide information and/or advertising related to our products or services.


Share your Personal Information

We share your personal information with third parties to help us use your personal information as described above. For example, we use Shopify to power our online store; You can read more about how Shopify uses your personal information here:

We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.



Cookies policy

Our online store uses cookies to improve user experience. By using our store, you agree to the use of cookies in accordance with this policy. If you do not agree to the use of cookies, please disable cookies by following the instructions in this policy for your specific browser, or do not use our website.



What are cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. Cookies help the website recognize your device on your next visit and remember certain information about your online activity.



How do we use cookies?

We use cookies for several reasons. Some cookies are necessary to provide basic functionality of our website, while others help us improve user experience. We use cookies to:

  • Remember your browsing preferences;
  • Collect information about how you interact with our website;
  • Improve site speed and security



What types of cookies do we use?

We use session cookies and persistent cookies on our website. Session cookies are deleted from your computer or mobile device when you close your browser, while persistent cookies remain on your device for an extended period or until you manually delete them.



Cookie Control

You can control and/or delete cookies as you wish. For more information on how to do this, see You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being installed. However, if you do this, you may have to manually adjust some preferences each time you visit a site and some features and services may not work.



More information

If you have any questions about our cookie policy, please contact us.

The company, Marlota Manifesto SL undertakes to treat your personal data in an absolutely confidential manner, using it exclusively for the indicated purposes, and informs you that it has implemented the necessary technical and organizational security measures to guarantee the security of your data and avoid its alteration, loss, treatment and/or unauthorized access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed, whether they come from human action or otherwise. physical or natural environment, in accordance with the provisions of article 9 LOPD and its development regulations approved by Royal Decree 1720/2007, of December 21.

There are functionalities on the website whose access requires prior registration. This will make it easier for you to have access to “my account” where you can see personal data, shipping addresses, status of your order... This will allow our system to recognize each time you access these functionalities, by simply entering your email and password. your data and thus your experience on the website is more agile and simple.

At Marlota we are concerned about security and guaranteeing and protecting the privacy of our clients. For this reason we guarantee that the processing of your data is carried out under high levels of security.

Credit card transactions are transmitted through a secure SSL (Secure Socket Layering) server. When the letters “http” change to “https”, the “s” means that you are in an SSL area, or your browser may also inform you of the site's security through a pop-up message. SSL encrypts personal information through data transport.

To access certain functionality of the website such as the online store, it will be necessary for you to provide us with your personal data. By including such information you guarantee us that it is your true identity, all the information you provide us is true, accurate, up-to-date and complete at the time you provide us with the information.

The personal data that you have voluntarily provided to us will be incorporated into a file owned by Marlota Manifesto SL , and will be used to manage your registration as a user, inform you about Marlota products and Marlota actions through the email account. that has facilitated us and manage the purchase process in the event that you purchase any of the products from our online store.

Marlota Manifesto SL with address at Calle Saturnino Calleja, 16 28002 Madrid Spain, as responsible for the file, undertakes to respect the confidentiality of your personal information. To exercise your rights of access, rectification, cancellation and opposition, you must send a written communication from the email account you used to process the registration to ( ).

Processing your registration as a user will presume your consent to process the data in the indicated terms.

In the event that you provide personal data of third parties, you guarantee that you have the necessary authorizations for their processing. Likewise, you are obliged to inform said third parties of the terms and conditions of the processing of your data.

All the information provided by you will be incorporated into a file that is the responsibility of the company to process purchase orders, to facilitate the navigation and purchase of Marlota products and to receive news about news, collaborations, artistic projects and to be connected to our community. By placing an order you agree that we may store and process your personal data.

For the best fulfillment of its services, Marlota is obliged to provide certain data of its clients (name, address, telephone, etc.) to other companies collaborating with the provision of the service (transporters, financial entities, etc.). In all cases, the data provided is strictly necessary for the specific activity to be carried out. You expressly authorize the transfer of your personal data for this purpose if it is necessary for the correct management of your order.





The present conditions will be governed by Spanish laws. For the resolution of any doubt, discrepancy or divergence that may arise in the fulfillment and interpretation of this contract, the parties submit to the Courts and Tribunals of Madrid, Spain.