Yes, we ship worldwide. Shipping costs will apply and will be added at checkout. We run discounts and promotions all year round, so keep an eye out for exclusive offers.

It depends where you are. Orders processed here will take 5-7 business days to arrive. Deliveries abroad can take between 7 and 16 days. Delivery details will be provided in your confirmation email.

If we can do. If any of our pieces are sold out or out of stock, write to us and ask us at onlineshop@marlota.es , we can probably make it especially for you as a Preorder.

These orders are so custom made for you and are so personal that they do not allow changes. Although it may seem risky to order a custom-made garment online, for us it is a common practice that we carry out every day with great success.

The estimated time for these garments under preorder is between 15 and 20 business days.

You can contact us through our contact page! We will be happy to help you.

We ship worldwide from our warehouse in Madrid, Spain.

All transactions will be made in euros €.

Unfortunately, you will not be able to make any changes once your order has been placed. However, if any information needs to be modified, please contact onlineshop@marlota.es immediately and, if your order has not yet been processed, we will try to help you.

Payment can be made by debit/credit card, we accept Visa,
Mastercard and American Express Union Pay, Google Pay, Shop Pay. Also PayPal or
KLARNA. Your payment details are safe thanks to the security standard with the
that we work on our site. Your personal security online is the most important thing to us.

Orders within the European Union will not be subject to any additional charges. Without
However, orders from countries outside the European Union are shipped under DDU (Delivered Duty Unpaid) conditions and local customs may add additional charges, such as local taxes and import duties.

Yes, we offer MARLOTA digital gift cards, available from €100, €300, €600, up to €800 and delivered by email, which contain instructions for redeeming them at checkout and can be used in multiple transactions.

No, our gift cards do not have an expiration date.

Unfortunately, gift cards are non-refundable.

If you decide that your purchase is not the best option, we offer full refunds if the
Item ships within 14 days of delivery. To receive a full refund, the item must be unused, clean and in the same condition as you received it. As soon as your return is approved, you will receive an email confirmation. For the
To return a product, contact us at onlineshop@marlota.es and we will send you the return label.

Please note that our gift cards are non-refundable.

Upon returning all items in your order, we will issue a full refund excluding the original shipping cost, the return shipping cost and, if applicable, any international duties and taxes required outside the EU.

Once your return is approved, you will be notified and we will refund the
full value of the products using the same method as your original payment within 15 business days.

Please contact us immediately at onlineshop@marlota.es. We need to establish the details of the damage before returning the item and ensure a new item is sent to you.

Please see our size guide , which includes a size conversion chart. Many of our styles have a roomy fit and are designed to fit
various sizes; We suggest that you also check the model height in the specific product description to get a better idea of ​​the lengths of our different designs.

Quality is essential for us. All our fabrics are of high quality and carefully selected from Italian producers. These fabrics are the basis of unique garments with timeless and functional designs that we hope can be rediscovered season after season. To do this, it is extremely important to take good care of your fabrics.

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You can contact us by email at onlineshop@marlota.es for information about products, orders, returns and exchanges, sizes, sustainability or any other question about our online store.

'Less is enough' reflects our philosophy of life: the aesthetic minimalism that defines Marlota's designs is reflected in the ethical way of producing, without surplus, to generate stability and value in our environment. Local production, high-quality yarns, craftsmanship and a slow pace is our way of producing high-quality, durable fabrics with conscious materials and production methods. A way of thinking and doing that translates into sustainable garments to be worn forever.